Dynamic Prompt Injection

Enhance the interactivity and relevance of your AI phone call agents by dynamically modifying the prompt the model uses.

ℹ️ Note: Customize the behavior of your Voice AI Phone Call Agents by dynamically changing the prompt in real-time.

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Overview

Dynamic Prompt Injection allows you to tailor the interactions of your AI agents, providing a more personalized and contextually relevant experience. By sending customized prompts via API requests, you can guide the AI's conversation flow based on specific user needs or situational requirements.

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Use Cases

✅ Customized Interactions

• Adapt the AI agent's behavior to suit different scenarios, such as customer support, sales inquiries, or technical assistance.

✅ Contextual Responses

• Generate responses that are relevant to the current conversation, taking into account the user's previous inputs or questions.

✅ Per-conversation Adaptability

• Change the AI's approach or tone based on the conversation's progression or prior customer interactions.

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How to Use Dynamic Prompt Injection

To modify the AI's behavior in real-time, send custom prompts as part of your API request payload. This enables the AI to adapt its responses based on the provided prompt.

API Request Example

{
  "model_id": "1726573550709x928456706859452600",
  "phone": "[phone]",
  "name": "David",
  "prompt": "You are a customer service agent assisting with product inquiries."
}